Sales and Refund Policy

At StarSignatures, we strive to ensure your satisfaction with every interaction and event booked through our app. Our return and refund policy is designed to offer clarity and fairness in case of unforeseen circumstances or issues that may arise during the process.

Collection and Usage of Information:

Cancellation by User:

If a User wishes to cancel an event booking, refunds will be provided according to the following conditions: Cancellations made more than [15 Days] before the scheduled event will be eligible for a full refund. Cancellations made within [15 Days] of the scheduled event may incur a cancellation fee or partial refund, depending on the circumstances. Details of applicable fees will be communicated at the time of cancellation.

Cancellation by StarSignatures or Celebrity:

In the unlikely event of a cancellation initiated by StarSignatures or the celebrity, Users will be entitled to a full refund.

Missed Events:

User Responsibilities:

Users are responsible for ensuring their availability and adherence to the scheduled event time. If a User misses a scheduled event due to their unavailability or technical issues from their end, the following conditions apply:

Rescheduling may be offered at the discretion of StarSignatures or the celebrity, subject to availability. Refunds for missed events are not guaranteed and will be considered on a case-by-case basis.

Refund Processing:

Refunds for eligible cancellations will be processed within [15 business days] using the original payment method. The timeline for the refund to reflect in the User's account may vary based on the payment processor or bank policies.

Contact Us:

For any queries or assistance regarding event cancellations, refunds, or missed events, please contact our support team at [ / 9150533633]. We are here to assist you and ensure a satisfactory experience with our Services.